The Trustees of the NYSARC, Inc. Trusts and the NYSARC, Inc. Trust Services Department hereinafter collectively referred to as “NYSARC” recognize that each beneficiary of the NYSARC, Inc. Trusts and their authorized representatives, if any, expect(s) privacy and security for the non-public personal information that we collect from and/or about our beneficiaries. This non-public personal information includes any and all data submitted to NYSARC on various forms including NYSARC, Inc. Community Trust Joinder Agreements, as well as all supporting documentation such as Powers of Attorney. We fully understand the need to safeguard sensitive information about each beneficiary and we maintain standards and procedures designed to prevent misuse of information.
In order to effectively administer our trust accounts, we gather information about our beneficiaries and/or their representatives in order to protect, properly identify and validate their identities.
It is our policy at NYSARC, Inc. to respect and protect the privacy of each beneficiary’s account information. We may disclose information to third parties about a beneficiary’s account or the transactions that he or she may make, including deposits and disbursement requests in certain situation, for example:
Please note that once a trust application and any supporting documentation, which contains non-public personal information, has been submitted to NYSARC, it becomes the property of NYSARC. A beneficiary or an authorized representative may submit a written request for a copy of the information contained in his/her file, to the NYSARC Inc. Trust Services Department.
Please be advised that NYSARC has the sole and absolute discretion to grant or deny such requests; however, we will make a good faith effort to honor all written requests.
To ensure that your non-public personal information remains confidential, we educate our employees about the importance of confidentiality and customer privacy through standard operating procedures and training programs. We take appropriate disciplinary measures to enforce employee privacy practices.
Thank you for choosing to do business with us. We recognize our obligation to keep the non-public personal information you provide to us secure and confidential.
"NYSARC Trust Services representatives have always been very professional and wonderful people to work with. They are doing great work with helping people in need."
"Yours is the gold standard by which all agencies should be measured."
"The quality of service offered by NYSARC Trust Services is unparalleled."
"With a NYSARC trust we know she will always be cared for."
"You enable seniors to live their remaining lives with dignity. The work you do is appreciated more than you know."
"Your organization is a magnificent group of people dedicated to providing the elderly and disabled with a life of dignity."